what we’ll do for you
Increase Productivity
Boost employee productivity to increase your results. Managed IT services can alleviate excess stresses on your business.
Maintain Safety & Security
Enjoy peace of mind knowing your systems are being monitored by experienced industry experts.
Enjoy Fast & Reliable Service
Receive a 15-second support call response time & 100% guaranteed satisfaction. That’s our promise.
our promise & response process
1. Immediate Acknowledgment
We’ll answer your call in 15 seconds and send you an email with your support request.
2. Ticket Routed
A service ticket will be generated and assigned to one of our team members to assist. Regular automatic updates are provided as our team progresses in resolving your issue, keeping you looped in at all times.
3. Uncover the Issue
An ETS team member will dive deeper into the issue at hand, following up with you via phone and/or email.
4. Remote Access
We will login remotely to resolve your issue. If onsite service is required, we will schedule a time to come to you.