essential business technology
Technology is fundamental in everyday business operations and plays a central role in the continuing success of companies. Businesses that operate in a competitive market, such as Normal, IL, have an even greater need for technology to help them stay a step ahead of the competition.
Businesses across Normal, Illinois, rely on managed IT support from Empowering Technology Solutions to help keep their technology running efficiently and their businesses thriving. Here’s how we can help your business achieve greater success through your use of technology.
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Our IT Services in Normal
Empowering Technology Solutions offers a complete range of IT care to support your business. Here are some of the IT services we provide:
Managed IT
Our managed IT services cover your day-to-day IT needs by handling upgrades, system maintenance, updates, and monitoring.
Technical Support
We help you reduce downtime with fast technical support that helps you rapidly resolve IT issues.
VoIP Phone System
A Voice over Internet Protocol phone system is an excellent way to reduce the cost of calls and provide a flexible communication solution for remote staff.
Microsoft 365
Cloud-based systems provide an array of benefits for businesses. ETS can help you set up and navigate Microsoft 365, helping you increase employee collaboration and improve productivity within your organization.
Hardware & Software
Your technology is a significant investment. With expert recommendations from ETS, you can rest assured that the hardware and software you choose will suit your needs and provide an excellent ROI.
VMware & Migration Services
Running multiple servers often means spiraling costs. However, Empowering Technology Solutions offer a VMware & Migration Service that enables you to add extra hardware while keeping costs low.
IT Support & Security
Cybersecurity is a significant concern for businesses. We keep you secure and protected against potential risks with advanced, comprehensive security measures.
Network Security & Upgrades
A successful, growing business needs IT solutions that can scale up quickly to meet demand. With the right IT support, your systems will stay protected and up to date at all times.
Choose Quality IT Care from Empowering Technology Solutions
Businesses across a wide range of industries trust Empowering Technology Solutions to provide them with the quality IT support they need to help them thrive. Here are just some of the reasons why Empowering Technology Solutions is the first choice of IT services in Normal for many businesses:
Customer-Centric Approach
At Empowering Technology Solutions, we set ourselves apart from the average IT provider by offering an entirely customer-centric approach. Your technology, and more importantly your business, is Empowering Technology Solutions’ number one priority, so you can always expect the highest level of service and support.
Rapid Response Times
System downtime is a business’s worst nightmare. When IT issues occur, you need a trusted IT partner that can get problems fixed fast. At ETS, we strive to provide immediate service. We answer your calls within 15 seconds and get to work on your problem remotely right away. If your issue can’t be fixed remotely, then we will come to you and resolve it in person.
Honest, Transparent Service
Empowering Technology Solutions offers a completely transparent service. That means no hidden charges or lengthy contracts. We keep you in the loop by leaving tech talk out and instead discussing your real problems with you in simple terms. Our honesty and fairness keep our customer satisfaction rates at 100%. In fact, we guarantee your satisfaction when you work with us, too!

IT Services You Can trust
IT support at Empowering Technology Solutions is provided by a highly skilled team of IT experts. Our years of experience and our open, honest approach ensure that you always receive the best service to support your technology and help your business succeed.*
Get in touch today for professional IT services in Normal or to learn more about how we can help your business succeed.
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