Microsoft 365 Consulting Services in Tacoma, WA
Experienced consultants who plan, migrate and secure your email, Teams and files, so your staff actually use the tools you already pay for.
Microsoft 365 Consultants Backed by a Solutions Partner
Microsoft 365 consulting in Tacoma helps growing businesses turn a pile of licenses into a working system. Empowering Technology Solutions (ETS) plans migrations, cleans up messy tenants and sets up Teams, SharePoint and OneDrive around how your people work. As a Microsoft 365 consultant in Tacoma, we handle the technical work and explain every decision in plain language.
ETS is a Microsoft 365 Solutions Partner and has supported more than 150 businesses since 2018. We manage these environments every day for clients across the South Sound, so our advice comes from hands-on experience, not a sales script. Whether you need a one-time project or a long-term partner, the goal stays the same: tools your team relies on, set up so they stay secure and easy to manage.
Moves from Google Workspace, old Exchange servers or another provider.
Security settings tightened before problems start.
License reviews so each person has the plan they need.
Training that helps staff use Teams and SharePoint with confidence.
Signs Your Setup Needs Expert Attention
Most tenants weren't designed. They grew one user and one workaround at a time. If a few of these sound familiar, it's time for a review.
Nobody knows who has access to what. Former employees still have accounts, and shared files sit open to anyone with the link.
Files live in five places. Some are on desktops, some in OneDrive, some in old server folders and some in email attachments.
Teams is just a chat app. Channels, shared files and meeting tools go unused, so people keep emailing attachments back and forth.
Licenses don't match roles. Some staff have features they never touch, while others lack the security tools they need.
Sign-ins aren't protected. Multi-factor authentication is missing or only partly turned on.
Each of these slows your team down or leaves a door open. As part of the complete IT services more than 150 clients rely on, we fix them in the right order.
How many of those signs did you count?
Even one is worth a closer look. We'll check your tenant and tell you what to fix first.
What Our Clients Say About ETS
Patient, Step-by-Step Setup and Troubleshooting
“Isaac is always incredibly helpful whenever I need assistance with my laptop, whether it’s setting up something new or troubleshooting an issue. He takes his time and makes sure everything is done correctly, step by step. If he’s not available, he makes sure I have the ETS number to call and even sends instructions to help me troubleshoot on my own. I truly appreciate how attentive Isaac is. This is what superior customer service looks like. Thank you, ETS!”
DIONA DARDEN
Software Problems Solved That Even the Vendor Couldn’t Fix
“Brian at ETS IT is amazing, he resolved my QuickBooks issue that I couldn’t even get them to fix for me! He took the time to make sure it was complete and running correctly. All the technicians are very knowledgeable, professional and good at this job! I would recommend them for anyone who needs a reliable IT company.”
C.E. MO
Business Applications That Work Together Without Issues
“We were lucky enough to find ETS years ago when our current IT company couldn’t help us anymore. They are an amazing company with an amazing team. They are very organized and know their field. We have many different software programs that integrate with our main software, and we never have a major issue. It has been wonderful having a company that is so dependable, especially in the IT space where so many companies don’t know what they are doing. We happily get to focus on our work rather than the latest IT issue. If you are looking for a company, give ETS a call, you will be so happy you do! :)”
JUDY H
Reliable Help for Everyday Computer Issues
“ETS has been great to work with. They are very responsive and proactive when we have any issues with our computer systems in our office. I would highly recommend them to anyone looking for IT support.”
SHELLY BLESSING
Quick, Knowledgeable Help Whenever We Need It
“My insurance agency has used ETS for several years now, and they have been fantastic. Always quick to respond, courteous and knowledgeable when we need something. I would highly recommend them.”
JILL KLINEFELTER
in business since 2018
IT Support You Can Count On
Microsoft 365 Migration Services, From Plan to Launch
A good migration feels uneventful to your staff. That only happens when the work before and after moving day gets as much attention as the move itself.
Before the Move
We inventory every mailbox, shared drive and app, then decide what moves, what gets archived and what gets retired. You get a written plan and a schedule built around your busy periods.
Data mapped and cleaned up before anything moves.
A clear cutover date your team knows in advance.
During the Move
We move email, calendars, contacts and files in stages, then test each piece before switching users over. Most of the heavy lifting happens outside business hours.
Staged moves that keep people working.
Testing at every step before go-live.
After Launch
We stay close while your team settles in, fixing sign-in issues, syncing devices and answering questions. Then we set up cloud backup and recovery for your email, OneDrive, SharePoint and Teams, so your data is protected from day one.
Follow-up support during the first weeks.
Backups for email, OneDrive, SharePoint and Teams.
What Does a Tenant Review Cover?
A tenant review is the fastest way to see where your setup stands. We check the settings that cause the most trouble for growing businesses and give you a ranked list of fixes.
User accounts, admin roles and former employees who still have access.
Multi-factor authentication coverage and sign-in rules.
Mailbox forwarding rules, a common sign of a compromised account.
External sharing settings in OneDrive, SharePoint and Teams.
License assignments compared with what each person actually uses.
Backup coverage for email, files and Teams data.
You get the findings in writing, with the fixes that matter most listed first.
Not sure which plan your team needs?
We’ll review how your staff work and recommend the right plan for each role.
Which Business Plan Fits Your Team?
Microsoft offers three main business plans, each for up to 300 users. Picking the right one is one of the simplest ways to get more value from your setup. Microsoft's plan comparison page lists every feature.
Business Basic covers email, Teams and the web and mobile versions of Word, Excel and PowerPoint. It suits staff who work mostly in a browser.
Business Standard adds the desktop versions of the Office apps. It fits people who build documents and spreadsheets all day.
Business Premium adds device management, advanced threat protection and access controls. It's often the best fit for businesses with sensitive data or compliance needs.
Many businesses still call it Office 365, and plenty still search for Office 365 consulting or an Office 365 consultant. Either way, the work today covers the full suite, including security and device management.
More Ways Our Consulting Helps
Beyond migrations and licensing, we help you get real results from the tools inside your subscription.
We turn on multi-factor authentication, tighten sign-in rules and apply settings informed by CISA's secure configuration baselines.
We build channels, sites and permissions that match how your departments share work.
Our Copilot and AI readiness work makes sure AI tools only see the files they should.
Our Microsoft 365 management keeps users, licenses and settings in order after the project ends.
Short, practical technology training for staff helps people use new tools instead of working around them.
Why Choose ETS for Microsoft 365 Consulting?
Many consultants set things up and leave. We support these environments every day, so we design them to be easy to run long after launch.
A 15-minute first response on critical outages, backed by a signed SLA.
Experience configuring tenants for HIPAA, CMMC Level 2 and SOC 2 requirements.
Planning a move or a cleanup?
Tell us what you're working with today, and we'll map out the simplest path forward.
How Different Industries Use the Platform
Every industry leans on different parts of the platform. Here's how we tailor it to yours.
Secure email, protected patient files and Teams settings aligned with HIPAA so staff can share information safely.
Tenants set up with the access controls and data protection that CMMC Level 2 requires for suppliers near JBLM.
Project files and plans in SharePoint and Teams, reachable from tablets on any job site.
Locked-down mailboxes and access rules that cut the risk of wire fraud and account takeovers.
Organized client folders and secure file sharing that hold up through tax season.
Ready to set up Microsoft 365 around your industry?
Tell us how your team works, and we’ll show you which tools and settings fit your field best.
Frequently Asked Questions
What does a Microsoft 365 consultant do?
A consultant plans and carries out migrations, chooses the right licenses, secures the tenant and sets up tools like Teams and SharePoint. They also train staff and keep the environment organized over time.
How long does a migration take?
It depends on the number of users, the amount of data and where it's coming from. We give you a written timeline after reviewing your current setup, and we schedule the move to avoid busy periods.
Will we lose email or files when we switch?
Not with proper planning. We move data in stages, test each step and keep your old system available until everything is confirmed in the new one.
Is Office 365 the same as Microsoft 365?
Office 365 was the earlier name for the core apps and email. Microsoft 365 includes those plus extra security and device management features.
Do we need Business Premium?
If you handle sensitive data, work toward compliance or want stronger device and sign-in protection, Business Premium is often worth it. We'll recommend the plan that fits each role.
Can you help after the migration is done?
Yes. We provide ongoing support, license management and security reviews so your setup stays clean as your team grows.
Your Local Cloud Productivity Partner in Pierce County
We work from our Tacoma office and support businesses downtown, in the Tideflats and across Fife, Lakewood, Puyallup and Gig Harbor. Planning a bigger technology shift? Our Tacoma IT consulting team can fold Microsoft 365 into your full roadmap.
Get in Touch
Tell us how your team works today, and we'll show you where it's helping, where it's getting in the way and what to change first.
Let's Get More From Your Subscription
Get a clear review of your setup and a plan for Microsoft 365 consulting in Tacoma built around how your team works.
You Deserve A Higher Quality of IT Support...
Most owners find out how thin their security was on the day it fails, and how slow their IT company is on the same day. You can find out now instead, on a call that costs nothing, from somebody who will say it plainly.
Call (702) 874-3767 today or click the button below to see firsthand what white-glove IT services look like.
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Headquarters: 131 N Williamsburg Dr. Bloomington, IL 61704
Tacoma, WA: 748 Market St #203, Tacoma, WA 98402, United States
Las Vegas, NV: 2300 W Sahara Ave Ste 800, Las Vegas, NV 89102, United States
