Transform Your Organization With IT Support in Tacoma
Many organizations in Tacoma, Washington struggle with outdated technology, cybersecurity threats and inefficient processes that hinder growth and productivity. At ETS, we understand these challenges and offer tailored IT solutions designed to overcome them, helping you achieve operational excellence and drive business success.
Overcome Your Tacoma IT Challenges with ETS
Many Tacoma, Washington businesses face persistent IT challenges that hinder their growth and efficiency. From outdated technology and cybersecurity threats to inefficient processes, these issues can disrupt your operations and impact your bottom line. At ETS, we understand these challenges and provide tailored IT solutions in Tacoma to help you overcome them, ensuring your business runs smoothly and efficiently.
Why Choose Empowering Technology Solutions for Your IT Needs?
At ETS, we provide exceptional IT services tailored to meet the unique needs of Tacoma, Washington businesses. Our expertise, dedication and innovative solutions ensure your technology supports your success, giving you peace of mind and a competitive edge.
Response Times in Writing: Our signed SLA sets a 15-minute first response for critical outages, 30 minutes for department-level issues and one hour when a single user is down.
24/7 Emergency Support: Critical, business-down issues get help around the clock, and our help desk opens at 6am Pacific for everyday requests.
Personalized IT Solutions: Every business is unique, so our tailored IT solutions align with your specific goals, enhancing efficiency and growth.
Outsourced IT Support With a Local Team
Hiring one full-time IT person gives you one set of skills and one point of failure when they're out. Outsourcing to ETS gives Tacoma businesses a full team with help desk, network, security and Microsoft 365 experience, plus remote fixes for most issues and on-site visits when hardware needs hands.
Request. Call, email or submit a ticket and get a confirmation right away.
Prioritize. We rank each request by business impact.
Resolve. A technician fixes it remotely or schedules an on-site visit.
Prevent. We look for the root cause so the same issue doesn't come back.
Schedule an appointment today.
Fill out our form, and we'll set up an introductory call to listen and plan the next steps.
Why Our Clients Trust Us
Fast, Reliable Support Around the Clock
Working with ETS for about a year now, I’ve had a great experience every time I’ve contacted them for support and during our new product implementation. They have been flexible when needed and quickly responsive each time we’ve reached out for support. Employees are great to work with, very respectful and courteous, and at understanding our issue fully before providing possible solutions.
JOSH WRYE
A Trustworthy, Transparent Partner
I could not be happier with ETS. They are always just a phone call or e-mail away to handle our IT issues 24/7. Most of my tickets have been answered AND completed within an hour. Brian has gone above and beyond to make sure we understand our options and how they are going to be implemented. ETS has exceeded my expectations.
KATIE KASSING
Proactive IT Partnership That Exceeds Expectations
We have had the privilege of working with Empowering Technology Solutions for almost two years, and I can confidently say they have exceeded every expectation we had of a managed services partner. From the outset, they demonstrated a deep understanding of both our technical requirements and the strategic objectives of our business. Their team is consistently responsive, knowledgeable, and proactive.
JOSEPH PROVENZANO
Responsive, Professional, and Reliable Support
Empowering Technology Solutions (ETS) has been an invaluable partner in managing the IT services for our multiple specialty clinics. Their team is consistently quick to respond, ensuring that any issues or concerns are addressed promptly and effectively. Their proactive approach to IT management has minimized downtime and enhanced the overall efficiency of our operations.
A A.
A Truly Dependable IT Company
“We were lucky enough to find ETS years ago when our current IT company couldn't help us anymore. They are an amazing company with an amazing team. They are very organized and know their field. We have many different software programs that integrate with our main software, and we never have a major issue.”
JUDY H
in business since 2018
IT Support You Can Count On
Comprehensive Tacoma IT Support for You
At ETS, we offer tailored Tacoma IT services designed to address the unique challenges faced by various industries. From data security to compliance and efficient IT management, we’ve got you covered.
We run your whole environment: help desk, patching, backups, and every vendor call included.
Your IT person keeps the work they want and hands us the tickets, the tools, and the nights.
Sophos Platinum defense, phishing filtering, and monitoring that catches trouble early on.
When an auditor or insurer wants proof, the evidence is already written and kept up to date.
Bring us the technology decision you keep postponing and we will lay out your real options.
Our friendly, expert team is always available to address your IT issues promptly and efficiently.
Securing your communications and cloud data with top-tier, advanced cybersecurity protocols.
Optimize your use of Microsoft 365 with our comprehensive expert support and ongoing management.
Safeguard your critical company data with tested backups and rapid disaster recovery plans.
Continuously monitoring your systems to detect and resolve issues before they cause disruptions.
Educating your staff on best practices for cybersecurity to minimize risks and prevent security threats.
Identifying, assessing, monitoring, and proactively mitigating IT risks to safeguard and protect your business.
FAQs About IT Support in Tacoma, Washington
What services does Empowering Technology Solutions provide in Tacoma, WA?
Empowering Technology Solutions offers a full range of services in Tacoma, WA, including help desk support, network management, cybersecurity, cloud solutions, and backup and disaster recovery. Our services ensure your technology is reliable, secure, and ready to support your business growth.
What does IT support help with?
It helps employees solve day-to-day technology problems, including sign-in issues, email errors, slow computers, printer problems, Wi-Fi drops and new user setup.
Why choose Empowering Technology Solutions in Tacoma?
ETS combines local knowledge with extensive industry expertise to deliver customized support for Tacoma businesses, backed by a signed response SLA and a 96.7% customer satisfaction score.
How can ETS benefit my business?
Our services help businesses minimize downtime, strengthen cybersecurity, and enhance overall system performance. ETS delivers proactive and responsive support, allowing your team to focus on growth without technology interruptions.
Does Empowering Technology Solutions offer on-site help in Tacoma, WA?
Yes, we offer both remote and on-site help for businesses in Tacoma. Our team is prepared to provide in-person assistance when needed, ensuring quick and effective solutions for technical challenges.
What types of businesses does ETS support?
ETS serves a variety of industries, including healthcare, construction and trades, government contractors, terminal operators, financial firms, CPAs and nonprofits. We customize our support to address each industry's unique compliance, security, and operational requirements.
What advantages does local IT support provide?
A local team provides faster response times, a personalized service experience, and a deeper understanding of the local business environment. Our Tacoma office means on-site help is close by when you need it.
How does ETS protect businesses from cybersecurity threats?
We offer comprehensive cybersecurity services, including continuous threat monitoring, vulnerability assessments, and multi-layered security defenses that keep businesses protected and compliant.
Can ETS assist with cloud services?
Yes, we provide end-to-end cloud solutions, from migration and integration to ongoing cloud management, ensuring a smooth, secure transition with better data accessibility, scalability, and protection.
How can I get started with ETS?
To begin, schedule a consultation with our team. We'll assess your IT environment, discuss your business objectives, and develop a support plan that enhances performance, security, and reliability.
You Deserve A Higher Quality of IT Support...
Most owners find out how thin their security was on the day it fails, and how slow their IT company is on the same day. You can find out now instead, on a call that costs nothing, from somebody who will say it plainly.
Call (702) 874-3767 today or click the button below to see firsthand what white-glove IT services look like.
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Headquarters: 131 N Williamsburg Dr. Bloomington, IL 61704
Tacoma, WA: 748 Market St #203, Tacoma, WA 98402, United States
Las Vegas, NV: 2300 W Sahara Ave Ste 800, Las Vegas, NV 89102, United States
