IT Consulting Services in Tacoma, WA

Practical IT consultancy for Tacoma businesses, turning scattered tech decisions into a clear plan your team can follow.

Sophos Platinum Partner

15-Min Critical Response

HIPAA & CMMC Support

Need Tacoma IT Consulting That Plans Beyond the Next Fix?

IT consultancy in Tacoma should give you answers before problems force your hand. Empowering Technology Solutions (ETS) helps growing businesses decide what to upgrade, what to move to the cloud and what to stop paying attention to. Our Tacoma IT consultants look at how your business runs today and where it's headed, then put it all in a written plan.

ETS has supported more than 150 businesses since 2018. We are a Microsoft 365 Solutions Partner, a Sophos Platinum Partner and a Verkada Gold Partner, and we run day-to-day IT for clients too. That means every recommendation from a Tacoma IT consultant on our team comes from people who have to live with the result.

You get advice in plain language, priorities in the right order and a partner who stays with you after the plan is written.

  • A full review of your systems, licenses, vendors and risks.

  • A written IT roadmap with clear priorities for the year ahead.

  • Quarterly reviews so the plan keeps pace with your business.

  • Help carrying out projects, from cloud moves to new offices.

What Happens When Tech Decisions Get Made in a Hurry?

IT challenges facing businesses in Bloomington, including cybersecurity threats, network issues, and IT infrastructure problems

Most businesses don't plan technology. They react to it. A server dies, so the replacement gets bought in a week. A new office opens before anyone asks how the network will reach it. Staff start using AI tools before anyone decides what data those tools can see.

Deadlines hit the same way. Microsoft ended Windows 10 support, and many offices still run machines that no longer get security updates. Rushed choices like these lead to mismatched systems, wasted licenses and projects that stall halfway.

ETS replaces that cycle with a plan. As part of the business IT services more than 150 clients rely on, we help you make decisions on your schedule, not in a crisis.

  • No more emergency hardware purchases.

  • No more half-finished migrations.

  • No more guessing which tools are worth keeping.

Is your IT keeping up with your growth?

We'll review where you stand today and show you which decisions to make first.

What Our Clients Say About ETS

Strategic IT Guidance Aligned With Business Objectives

“We have had the privilege of working with Empowering Technology Solutions for almost two years, and I can confidently say they have exceeded every expectation we had of a managed services partner. From the outset, they demonstrated a deep understanding of both our technical requirements and the strategic objectives of our business. Their team is consistently responsive, knowledgeable, and proactive.”

JOSH WRYE

JOSEPH PROVENZANO

Every Option Explained Before It’s Implemented

“I could not be happier with ETS. They are always just a phone call or e-mail away to handle our IT issues 24/7. Most of my tickets have been answered AND completed within an hour. Brian has gone above and beyond to make sure we understand our options and how they are going to be implemented. ETS has exceeded my expectations.”

Katie Kassing

KATIE KASSING

A Smooth New Product Implementation

“Working with ETS for about a year now, I’ve had a great experience every time I’ve contacted them for support and during our new product implementation. They have been flexible when needed and quickly responsive each time we’ve reached out for support. Employees are great to work with, very respectful and courteous, and at understanding our issue fully before providing possible solutions. I appreciate this company and their employees.”

JOSEPH PROVENZANO

JOSH WRYE

IT Consultants Who Understand the Problem First

“ETS professionals have always been right there for me anytime I face technology issues. They are highly competent in industry knowledge and standards, and they are prompt, patient, kind listeners. They work diligently to truly understand the specific nature of each problem, and then expediently provide and implement the solutions.”

Josh Wrye

TRINITY SHAW

Complex Issues Researched and Resolved

“Since beginning to work with ETS, I have been very pleased with their prompt response time, and ability to quickly resolve any IT issues that I have encountered. Even if it has been an issue that required research, they follow up quickly and have been able to resolve all IT issues that I have had. I would highly recommend ETS.”

JUDY H

LISA EDWARDS

in business since 2018

IT Support You Can Count On

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What Our Tacoma IT Consultants Help You Plan

Good consulting covers the decisions that shape your business for years, not just the next repair. Here's where we help most.

Responsive Help Desk Support

IT Assessments

We review your devices, servers, network, licenses, backups and vendor contracts. You get a written report that shows what's working, what's aging and what's putting the business at risk.

  • Hardware and software inventory you can keep.

  • Findings ranked by business impact.

Proactive Monitoring and Maintenance

Strategic Roadmaps and Virtual CIO Guidance

Many growing businesses need senior IT leadership without a full-time executive. Our strategic IT consulting gives you that guidance through regular planning meetings and a yearly roadmap.

  • Upgrades scheduled before equipment fails.

  • Technology plans tied to hiring and growth goals.

Managed Cybersecurity

Cloud and Email Migration Planning

Moving to the cloud works best when it's planned around how people actually work. Our cloud migration planning covers file storage, email and business apps, with timelines that avoid disruption.

  • Clear plans for what moves and what stays.

  • Migrations scheduled around your busy seasons.

Backup and Disaster Recovery

Microsoft 365 Strategy

Most businesses use a fraction of what they pay for in Microsoft 365. As a Microsoft 365 Solutions Partner, we help you choose the right plans and put tools like Teams and SharePoint to work through our Microsoft 365 solutions.

  • License reviews that match how people work.

  • A rollout plan your staff will actually adopt.

Cloud and Microsoft 365

AI Readiness and Adoption

AI tools can save real time, but only when they're chosen carefully and can't see data they shouldn't. Our AI adoption planning helps you pick useful tools and set clear rules for their use.

  • Practical use cases matched to your workflows.

  • Access controls that protect sensitive files.

Network Management

Vendor and Contract Reviews

Internet, phone, software and copier contracts tend to renew quietly. We review what you have, flag overlap and help you decide what to keep before renewal dates arrive.

  • One list of every vendor and renewal date.

  • Clear recommendations on what to keep or replace.

IT Consulting and Strategy

Compliance Planning

Audits and contract requirements go smoother with a plan in place. Our IT compliance planning prepares you for HIPAA, CMMC Level 2 or SOC 2 using recognized standards like the NIST Cybersecurity Framework.

  • Gaps mapped to the framework you need.

  • A step-by-step plan with clear owners.

Which project is next on your list?

Tell us what you're planning, and we'll show you how to do it without the usual detours.

How Does an IT Consulting Engagement Work?

Every engagement follows four steps, so you always know what you're getting.

  • Discover. We learn how your business runs, where it's growing and what frustrates your team today.

  • Assess. We review your systems, vendors, security and licenses, then document what we find.

  • Recommend. You get a written roadmap with priorities, timelines and the reasoning behind each step.

  • Deliver and review. We help carry out the plan and meet quarterly to adjust it as your business changes.

Need ongoing day-to-day support after the plan is in place? Our managed IT in Tacoma takes the work off your plate.

IT management process providing businesses with reliable technology support, proactive monitoring, and cybersecurity solutions

Why Work With ETS as Your IT Consultancy?

Plenty of advisors hand over a report and move on. As a Tacoma IT consultancy that also supports systems every day, we stay to help put the plan into practice.

  • Advice from a team that runs IT for 150+ businesses.

  • Microsoft 365, Sophos and Verkada partnerships behind our recommendations.

Sophos Platinum Partner
Verkada
Mirosoft Souions Partner
CISCO Partner
Dell Technologies
Managed IT pricing plans tailored to business needs, IT support requirements, and technology services

When Should You Bring In an IT Consultant?

Businesses looking for IT consulting in Washington often reach out at a turning point. You'll get the most value if you're:

  • Opening a new office or moving locations.

  • Replacing aging servers or outdated computers.

  • Facing a compliance deadline or a new contract requirement.

  • Rolling out AI tools or moving more work to the cloud.

  • Losing the one employee who knew how everything works.

Facing a big decision soon?

A short conversation can save you months of detours. Let's talk it through.

IT Planning Built Around Your Industry

Each industry plans around different rules, schedules and growth paths. We build roadmaps that fit yours.

Healthcare

Plan EHR upgrades, new exam room technology and HIPAA requirements before they collide with patient schedules.

Government Contractors

Map a realistic path to CMMC Level 2 so suppliers near JBLM can keep bidding on defense work.

Manufacturing

Plan system upgrades around shift schedules so cargo keeps moving at the Port of Tacoma.

Small & Mid-Sized Business

Choose project software and field devices that connect crews, office staff and clients.

CPAs & Professional Services

Schedule upgrades and cloud moves outside tax season so deadlines never compete with projects.

Financial Services

Get more from member systems and donated software with a plan sized to a small staff.

Let's build a plan around your goals.

Whatever your industry, we'll help you make technology decisions with confidence.

Frequently Asked Questions

What does an IT consultant do?

They review your technology, find risks and unused licenses, and build a plan for upgrades, cloud moves and security. The best ones also help you carry out that plan.

What is the difference between IT consulting and managed IT?

Consulting focuses on planning and decisions, like roadmaps, assessments and projects. Managed IT handles daily support, monitoring and maintenance. Many businesses use both.

Do you only give advice, or do you run projects too?

We do both. After the roadmap is approved, our team can lead the projects in it, such as cloud migrations, office moves or Microsoft 365 rollouts, or work alongside your staff.

What is a virtual CIO?

A virtual CIO is an experienced IT leader who guides your technology strategy part time. You get senior-level planning without hiring a full-time executive.

How long does an IT assessment take?

It depends on the size of your business and how many systems you run. Smaller offices often get results within a couple of weeks, and we'll give you a timeline before we start.

Can you help us use AI tools safely?

Yes. We help you choose AI tools that fit your work, set rules for what data they can access and train staff to use them responsibly.

Your Local IT Consultancy in Pierce County

We work from our Tacoma office and advise businesses downtown, in the Tideflats and across Fife, Lakewood, Puyallup and Gig Harbor. Planning a Microsoft 365 move? Our Microsoft 365 consulting in Tacoma team can take it from plan to launch.

Get in Touch

Tell us what's coming up for your business in the next year, and we'll show you which technology decisions matter most.

Let’s Plan Your Next Year of IT

Get a clear view of where your technology stands and IT consulting in Tacoma built around your goals.

You Deserve A Higher Quality of IT Support...

Most owners find out how thin their security was on the day it fails, and how slow their IT company is on the same day. You can find out now instead, on a call that costs nothing, from somebody who will say it plainly.

Call (702) 874-3767 today or click the button below to see firsthand what white-glove IT services look like.