Construction IT Services
IT that actually works out in the trailer and the yard, not just at the desks in the office.
Your Field And Your Office Are Not The Same
A construction firm runs two IT environments. The office has desks, a network, and people who sit still. The field has trucks, trailers, borrowed WiFi, and a laptop that gets dropped.
Most providers build for the first and treat the second as an exception. We build for both, because a superintendent who cannot open a drawing costs you what an office outage does.
What Our Construction IT Services Do For You
Field crews reach drawings and daily reports without a VPN to babysit.
Thirty minutes support response applies to both the jobsite and the office.
Jobsite cameras and gate access answer to the same team as your network.
New hires get a laptop and accounts before their first shift starts.
Owner security addendums get answered from documentation we maintain.
Equipment and tool theft gets recorded, not just discovered on Monday.
Yards and offices in different markets run one setup (not a messy set of local ones).
What Clients Say About Us
Fast, Reliable Support Around the Clock
Working with ETS for about a year now, I've had a great experience every time I've contacted them for support and during our new product implementation. They have been flexible when needed and quickly responsive each time we've reached out for support. Employees are great to work with, very respectful and courteous, and at understanding our issue fully before providing possible solutions. I appreciate this company and their employees.
JOSH WRYE
A Trustworthy, Transparent Partner
I could not be happier with ETS. They are always just a phone call or e-mail away to handle our IT issues 24/7. Most of my tickets have been answered AND completed within an hour. Brian has gone above and beyond to make sure we understand our options and how they are going to be implemented. ETS has exceeded my expectations. No question or project is too small or too big for them. You may also think to yourself “Do I need an IT solution?” and the answer is YES and the company is ETS.
KATIE KASSING
Proactive IT Partnership That Exceeds Expectations
We have had the privilege of working with Empowering Technology Solutions for almost two years, and I can confidently say they have exceeded every expectation we had of a managed services partner. From the outset, they demonstrated a deep understanding of both our technical requirements and the strategic objectives of our business. Their team is consistently responsive, knowledgeable, and proactive. Whether it's day-to-day support requests, complex infrastructure projects, or critical incident response, they have delivered with professionalism and precision every step of the way. Their ability to translate technical challenges into actionable business solutions has been instrumental in reducing downtime, improving security posture, and increasing operational efficiency across our organization. What truly sets Empowering Technology Solutions apart is their commitment to partnership. They don’t operate as an outsourced vendor; they function as a true extension of our internal team. Their leadership maintains regular touchpoints with our executive staff, offering transparency, forward-thinking insights, and clear roadmaps for continuous improvement. This strategic engagement has enabled us to stay ahead of emerging technologies and regulatory requirements. In a landscape filled with reactive service providers, Empowering Technology Solutions is a rare find: a proactive, value-driven partner that consistently delivers excellence. I highly recommend them to any organization seeking a reliable, forward-thinking, and results-oriented IT MSP.
JOSEPH PROVENZANO
Responsive, Professional, and Reliable Support
Empowering Technology Solutions (ETS) has been an invaluable partner in managing the IT services for our multiple specialty clinics. Their team is consistently quick to respond, ensuring that any issues or concerns are addressed promptly and effectively. Their proactive approach to IT management has minimized downtime and enhanced the overall efficiency of our operations. What sets ETS apart is their unwavering commitment to providing tailored solutions that meet our specific needs. Whether it’s a complex network configuration or routine maintenance, ETS approaches each task with professionalism and expertise. Their knowledgeable staff are always ready to offer support, ensuring our IT infrastructure remains robust and reliable. The level of service provided by ETS goes beyond just meeting expectations; they consistently exceed them. Their ability to anticipate potential issues and implement preemptive measures has saved us time and resources. It's evident that ETS values our partnership and strives to deliver exceptional service at every opportunity. We highly recommend Empowering Technology Solutions to any organization seeking a responsive, innovative, and dedicated IT service provider. Their comprehensive approach to IT management and customer-centric focus make them a standout choice for any business looking to enhance their technological capabilities.
A A.
A Truly Dependable IT Company
We were lucky enough to find ETS years ago when our current IT company couldn't help us anymore. They are an amazing company with an amazing team. They are very organized and know their field. We have many different software programs that integrate with our main software, and we never have a major issue. It has been wonderful having a company that is so dependable, especially in the IT space where so many companies don't know what they are doing. We happily get to focus on our work rather than the latest IT issue. If you are looking for a company, give ETS a call, you will be so happy you do! :)
JUDY H
How We Keep The Field Working For You
The office side of construction IT is ordinary. The field side is where it goes wrong: cellular connections, shared devices, a trailer with no wired network at all, and people who simply cannot stop what they are doing to reboot something twice.
We Build For The Field
Files reach a phone in a truck without routing back through the office first. Cloud storage handled properly means a superintendent opens the current drawing rather than last month's version.
We Cover Yards And Gates
Verkada Gold covers cameras and gate access under the same agreement as your network. Equipment theft becomes something you actually have footage of rather than something you discover on Monday.
We Handle The Crew Churn
Seasonal hiring means onboarding volume most offices cannot absorb. New hire setup is the most praised ticket type in our published surveys, which tells you where we put the effort.
We Answer The Addendum
General contractors attach security requirements to subcontracts now. Those answers come from documentation we already keep for you, so a prequalification packet stops quietly threatening the schedule of a bid.
Managed IT for Field and Office
One Agreement Covering The Desks, Trucks, And Trailers
The office is the easy half. Desks, a switch, a printer that jams, people who can wait ten minutes. The field is where an agreement written for offices comes apart. A shared laptop in a trailer running on a hotspot, a tablet with a cracked screen that still has to open a drawing, a foreman who cannot leave the pour to sit on hold. Field support means devices built to travel and somebody answering who understands exactly why the call is short.
Field devices break more often, connect worse, and get shared between people who each need their own access. None of that is unusual for construction and all of it is unusual for a provider whose other clients are law firms. Contractors and trades are a normal part of our work, so the field is not the awkward part somebody has to improvise around each time.
Devices get set up to work over cellular and shared connections, rather than only office WiFi.
Files reach a phone or tablet on site without a VPN that somebody has to keep maintaining.
Shared field devices still give each person their own login and their own separate access.
Jobsite and Yard Security
Cameras, Gates, And Containers Under One Single Agreement
Theft from yards and jobsites is a running cost most contractors have simply accepted. Copper, tooling, fuel, a skid steer that leaves on a Saturday. The usual answer is a camera system installed by a low voltage subcontractor who never speaks to your IT company again, so nobody patches the recorder, nobody has checked whether it was recording, and the footage from the night that mattered covers the wrong gate. We hold Verkada Gold, so this sits inside one agreement.
The practical difference is that somebody is accountable for whether it works before you need it, rather than afterward. Recorders get patched, gate credentials expire when a sub demobilizes, and somebody has confirmed that last Tuesday night actually recorded. It also keeps the yard camera off the same segment as your job cost data, which is a bridge nobody sets out to build and plenty of sites end up with.
Verkada Gold puts the yard cameras, the gate readers, and the office firewall on one agreement with one owner.
Subcontractor gate credentials get removed when their work finishes, rather than months later.
Recording gets verified rather than assumed, so the footage exists on the night it matters.
Prequalification and Contract Security Requirements
Answering The Security Addendum Without Delaying A Bid
General contractors and owners have started attaching security requirements to subcontracts, and public work has gone further still. The questions are the same ones an insurance carrier asks: is multi-factor authentication enforced, are backups tested, is there an incident response plan, who has access to project data. Answering honestly requires knowing how your own environment is configured, which is why these packets so often arrive three days before a bid and become a scramble.
Send the addendum over before anybody starts filling it in. We work through it with you, mark which items your environment already satisfies, and identify the ones that would need work before you can answer honestly. Small gaps often close fast enough to still answer yes on this particular bid rather than the next one. The alternative is guessing, and a wrong answer here can cost the contract later.
Addendum and prequalification questions get answered from documentation that is already on file.
Items your environment does not yet satisfy get marked before the packet goes back.
Public work requirements get treated as a build standard rather than a late scramble each time.
Why Contractors Move Their IT To Us
Contractors rarely switch providers over a single outage. They switch when it becomes clear the provider only ever built for the office, and every single conversation about the field ends with somebody in support suggesting yet another workaround instead.
Fast & Effective Support
White glove support means expert assistance for the trailer, not just the head office. Our thirty minute response window applies wherever the ticket comes from, extended hours cover the crews working late, and every single one of those tickets gets rated on close.
Theft Leaves Evidence
Cameras, gate access, and container security sit with the same team that runs your network, through our Verkada Gold partnership. Equipment theft becomes footage you can hand over rather than an insurance conversation with no evidence.
Crew Churn Absorbed
As you know, turnover hits in waves rather than one hire at a time. We make it easy: twelve laptops and twelve logins for a spring start get handled as one batch, so nobody in your office spends March chasing accounts down.
Bids Go Out On Time
Security requirements attached to subcontracts get answered from documentation that already exists on file. A prequalification packet arriving three days before a bid stops being a reason that the bid goes out either late or incomplete.
FAQs About Our IT Services for Construction Firms
Can Our Crews Reach Drawings From A Jobsite With Poor Cellular Coverage?
Partly, and the honest answer depends on how the files are set up rather than on the connection. Cloud storage configured properly keeps a local copy on the device, so a superintendent who opened the drawing set that morning still has it when the signal drops in a basement or a canyon. What will not work is anything requiring a live connection to an office server, which is one of the main arguments for finishing a migration rather than leaving half the files behind. Genuinely dead sites need a different conversation about connectivity hardware.
What Happens To IT When We Open A Yard In Another State?
This is one of the more practical reasons contractors come to us. The new yard gets the same setup and the same documentation as the first one, so you are not starting a fresh relationship with a local provider who knows none of your history. The office side is largely remote work anyway. What genuinely needs somebody on the ground is the initial setup and any cabling or camera installation, so raise the date early, because a yard that has to be running by a certain Monday is far easier to plan for than to rescue.
Do You Support The Estimating And Project Management Software We Already Run?
Your estimating platform and your project management system stay with their vendors for bugs, and we take that call so a PM is not on hold for an afternoon. What we own is everything the platform leans on, which for a contractor means the tablet in a truck reaching it over a hotspot as reliably as the estimator's desk does. Tell us the systems during scoping and we map who administers each, how many seats you are really paying for, and which ones a departed superintendent can still open.
How Do You Handle Laptops And Phones That Leave With Seasonal Crews?
Deliberately, because this is where most contractors quietly lose both devices and control. Offboarding matters as much as onboarding: accounts closed the day somebody finishes, company data removed from the device, and the license freed rather than billed for another year. For shared field devices, each person gets their own login so a departure does not mean changing a password everybody knew. Devices that never come back are a separate problem, and encryption is what keeps that from becoming a data problem too.
You Deserve A Higher Quality of IT Support...
Most owners find out how thin their security was on the day it fails, and how slow their IT company is on the same day. You can find out now instead, on a call that costs nothing, from somebody who will say it plainly.
Call (702) 874-3767 today or fill out the form below to see firsthand what white-glove IT services look like.
Headquarters
131 N Williamsburg Dr. Bloomington, IL 61704
